PRIVACY POLICY

LAST UPDATED: SEPTEMBER 9, 2026

Your privacy matters to us. This Privacy Policy explains what information FUTURE GLOSS collects, why we collect it, how we use it, and when we may share it when you visit our website, shop with us, make a purchase, or communicate with us.

PERSONAL INFORMATION WE COLLECT

When we say "personal information", we mean information that identifies you or can reasonably be connected to you.

Depending on how you use our Services, where you live, and what is allowed or required by law, we may collect:

• Contact details such as your name, email address, phone number, billing address and shipping address.
• Payment information such as payment card or financial account information, transaction details, payment method and payment confirmation.
• Account information such as your username, password, security questions, preferences and settings.
• Shopping information including products you view, add to your cart or wishlist, purchase, return, exchange or cancel, as well as your previous transactions.
• Messages you send us including information you provide when contacting customer support.
• Device information including your device, browser, network connection, IP address and other identifiers.
• Website activity including information about how and when you interact with or navigate our Services.

Information that is collected anonymously or has been de-identified so that it cannot reasonably identify you is not considered personal information.

WHERE WE GET YOUR INFORMATION

We may collect personal information from:

• You, when you create an account, use our Services, place an order, communicate with us or otherwise provide information.
• Automatically, through your device, cookies and similar technologies when you use our website.
• Service providers that help us operate our technology and provide services on our behalf.
• Partners and other third parties where they provide information to us for legitimate purposes.

HOW WE USE YOUR INFORMATION

We use your personal information to operate FUTURE GLOSS and provide you with our Services.

• Orders and shopping: To process payments, fulfill orders, arrange shipping, handle returns and exchanges, remember your preferences and improve your shopping experience.
• Marketing and advertising: To send marketing or promotional communications and show you relevant advertising where permitted.
• Security: To authenticate accounts, protect our Services, detect fraud and investigate potentially illegal, unsafe or malicious activity.
• Communication: To provide customer support and communicate with you about our Services and your orders.
• Legal reasons: To comply with applicable laws, respond to valid legal requests and enforce our terms and policies.

HOW WE SHARE YOUR INFORMATION

We may share your personal information with third parties when necessary to operate our business and provide our Services.

• Shopify and service providers that help with payment processing, analytics, IT, customer support, cloud storage, fulfillment and shipping.
• Business and marketing partners that help us with advertising and marketing.
• When you request or consent to it, such as when information needs to be shared to ship your order or through social media integrations you choose to use.
• Our affiliates or corporate group, where applicable.
• Legal or business situations such as a merger, bankruptcy, legal proceedings or situations where we need to protect our Services, rights or users.

OUR RELATIONSHIP WITH SHOPIFY

FUTURE GLOSS is powered by Shopify. Shopify hosts our store and collects and processes information about how you access and use our Services.

Information you submit through our store may be transmitted to and shared with Shopify and other third parties, including providers that may be located outside your country, to provide and improve our Services.

Shopify may also use information from your interactions with our store, other merchants and Shopify to provide certain enhanced features.

To learn more about how Shopify handles personal information, visit Shopify's Consumer Privacy Policy .

Depending on where you live, you may also exercise certain rights through the Shopify Privacy Portal .

THIRD-PARTY WEBSITES AND LINKS

Our Services may contain links to websites or online platforms operated by third parties.

If you follow one of these links, we recommend reviewing that website's privacy and security policies. We do not control and are not responsible for the privacy, security, accuracy or reliability of third-party websites.

Information you share publicly or on third-party social platforms may be visible to other users of those platforms.

CHILDREN'S DATA

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe that a child has provided us with personal information, you may contact us using the details below and request that it be deleted.

As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age as those terms are defined under applicable law.

SECURITY AND RETENTION

We take reasonable steps to protect your personal information. However, no security system is perfect or completely impenetrable, and information sent to us may not always be secure while in transit.

We recommend that you avoid using insecure channels to send sensitive or confidential information.

How long we keep your information depends on why we need it, including maintaining your account, providing Services, meeting legal requirements, resolving disputes or enforcing agreements.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have certain rights regarding your personal information. These rights may not apply in every situation and may be subject to applicable law.

• Access / Know: You may have the right to request access to personal information we hold about you.
• Delete: You may have the right to request deletion of your personal information.
• Correct: You may have the right to request correction of inaccurate information.
• Portability: In certain circumstances, you may have the right to receive a copy of your information or request that it be transferred to another party.
• Communication preferences: You can unsubscribe from promotional emails using the unsubscribe option included in those emails.

You can exercise applicable rights through the Services or by contacting us using the details below.

We may need to verify your identity before processing a request. Where permitted by law, you may also authorize someone else to make a request on your behalf.

COMPLAINTS

If you have a concern about how we process your personal information, please contact us using the details below.

Depending on where you live, you may also have the right to appeal our decision or contact your local data protection authority.

INTERNATIONAL TRANSFERS

Your personal information may be transferred, stored or processed outside the country where you live.

If we transfer information outside the European Economic Area or the United Kingdom, we may rely on recognized transfer mechanisms such as Standard Contractual Clauses or equivalent mechanisms required by applicable law.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, Services, privacy practices or legal requirements.

When we make changes, we'll post the updated version on this website and update the "Last updated" date.

CONTACT

Have a question about privacy or want to exercise an applicable privacy right? Contact us:

FUTURE GLOSS
Phone: +91 98 4980 4994
Email: futuregloss@gmail.com